Question 1

Is LetReady right for me if I only have one property?

Accepted Answer

Yes. The Starter plan is built for landlords with up to 3 properties. Compliance obligations are the same regardless of portfolio size — gas safety certificates, EICRs, EPCs, and Renters' Rights Act 2025 duties apply from your very first tenancy.

Question 2

How quickly can I get set up?

Accepted Answer

Most landlords are fully set up in under 10 minutes. Add your property, upload your existing certificates, and LetReady tracks everything from there.

Question 3

I use a letting agent — do I still need LetReady?

Accepted Answer

In most cases, yes. Even with a fully managed agent, you as the landlord remain legally responsible for most compliance obligations. LetReady gives you your own audit trail and reminder system.

Question 4

What compliance areas does LetReady cover?

Accepted Answer

LetReady tracks Gas Safety, EICRs, EPCs, Fire Risk Assessments, Fire Alarm Servicing, Legionella Risk Assessments, PAT Testing, Furniture and Furnishings, HMO Licences, Deposit Protection, Right to Rent, and Renters' Rights Act 2025 obligations.

Question 5

How do certificate reminders work?

Accepted Answer

LetReady emails you at 90, 60, and 30 days before each certificate expires — giving you enough lead time to book engineers and avoid costly lapses.

Question 6

Does LetReady cover the Renters' Rights Act 2025?

Accepted Answer

Yes. LetReady tracks information sheet serving, written statements of terms, pet request response deadlines, and Section 13 rent increases. All fixed-term tenancies automatically converted to periodic tenancies on 1 May 2026.

Question 7

Can I send documents directly to my tenants?

Accepted Answer

Yes. You can email certificates and tenancy documents directly to tenants from within LetReady. Every send is logged with a timestamp, giving you a clear audit trail.

Question 8

Can I cancel anytime?

Accepted Answer

Yes. No contracts, no cancellation fees on any plan. If you cancel, you will retain access until the end of your current billing period and can export all your data.

Question 9

What happens if I exceed my property limit?

Accepted Answer

You will be prompted to upgrade to the next plan before adding a new property. Your existing data, certificates, and records are never affected during an upgrade.

Question 10

Is my data secure?

Accepted Answer

Yes. All data is encrypted in transit and at rest. Access is protected by row-level security so only you can see your properties, certificates, and tenant records.

Question 11

Where is my data stored?

Accepted Answer

Your data is stored on servers within Great Britain. We never transfer your data outside the UK or EEA without appropriate safeguards in place.

Question 12

Does LetReady share my data with third parties?

Accepted Answer

No. We never sell or share your personal data. The only third-party services we use are for infrastructure, email delivery, and payment processing — each covered in full in our Privacy Policy.

Frequently asked questions